We assume the responsibility and liability of you never running out of oil. Risk factors: We do ask you to partner with us by letting us know when you make modifications to your home, your heating system or your life style so that we might modify your usage factor to assist in accurate deliveries. If we fail to honor our end of the bargain (we do occassionally make mistakes — last season we had 11 run-outs while making 25,000 deliveries which equates to 4.4 one hundredths of one percent), we have emergency services standing by to put oil in your tank and get your heating system back up and running at no cost.
We know our customers lives are full of many worries whether or not you have oil in your tank shouldn’t be one of them. We urge all our customers to defer that responsibility to us. Let us do what we do very, very well.